Frequently asked questions

My in-home services are available within my immediate service area. A R1,000 Client Location Fee applies to locations outside this area. If you're unsure whether your location falls within my service area, please get in touch and I'll be happy to confirm.

My availability varies depending on the time of year and current bookings. I recommend booking as early as possible, particularly for the Wardrobe Edit, the Wardrobe Revamp, Personal Shopping and Workshops. Once I receive your enquiry, I'll let you know my next available dates.

Once we've agreed on a date and time, your appointment will be scheduled for you. Your invoice and full consultation details will be sent approximately one week before your session, and full payment is required to confirm and secure your appointment.

Once payment has been received, your appointment is firmly reserved for you and I'll send through all the information you need ahead of your consultation.

I completely understand that unexpected things can happen. However, because appointments are reserved specifically for you and my diary is often booked well in advance, I require at least 72 hours' notice for any cancellation or request to reschedule.

Cancellations or rescheduling requests received less than 72 hours before your appointment will be charged at the full consultation fee. Unfortunately, I cannot guarantee that I will be able to fill a late-cancelled appointment, even with 72 hours' notice.

Absolutely! Hello Beautiful Gift Vouchers make a thoughtful and personal gift for someone special.

Gift Vouchers are available for my Signature Style & Colour Experience - a wonderful way to gift someone the experience of discovering their unique style and colour.

Gift vouchers are subject to availability and booking terms.

Yes. The Wardrobe Edit works from your Style & Colour results, so those need to be in place before we begin.

No. We're editing with intention, not simply clearing out. Rather than emptying your wardrobe, we carefully evaluate each item to determine what truly deserves a place in it - and what no longer serves you.

The Wardrobe Edit clears and refines, creating a clean foundation. The Wardrobe Revamp brings that wardrobe to life by building outfits from what remains. One focuses on what stays, the other on how to wear it. Many clients do both - first editing, then styling.

In your home. This one is in person only. A Client Location Fee of R1,000 applies outside my immediate service area.

Additional time is charged at R1,200 per hour.

The Wardrobe Edit is where we refine and clear. The Wardrobe Revamp is where everything comes together - we create fresh, stylish outfit combinations from the pieces you already own.

Often 30 to 40 complete outfits, many of them combinations you may never have thought to wear.

Yes. We capture each outfit on your phone as we go, so you leave with your own personalised lookbook to refer back to.

Your Signature Style & Colour Experience needs to be complete. Many clients come to the Revamp after a Wardrobe Edit and a Personal Shopping session, when their wardrobe is already refined and any new pieces have been added.

Two, and only where they apply. Additional time beyond the two hours is billed at R1,200 per hour, and a Client Location Fee of R1,000 applies to locations outside my immediate service area.

Mostly, yes - that's the point. We'll also integrate any new pieces we've carefully selected together, so everything works as one wardrobe.

Every workshop is quoted individually, based on your group size, location and event requirements. Get in touch and I'll put together a proposal.

Absolutely. I tailor each workshop to the audience, group size and occasion, whether you're planning a Women's Day event, Spring Day, client appreciation event, corporate team experience or another special occasion. The aim is to create something that feels relevant, engaging and genuinely valuable for your attendees.

Workshops can be tailored to suit different group sizes and event requirements. Please let me know your approximate number of attendees, location and type of event when enquiring, and I'll recommend the most suitable format and provide a customised quotation.

No. These are engaging, interactive experiences that help women better understand themselves through personal style, colour and image. The goal isn't to tell women what they should wear - it's to give them the confidence to understand what works for them.

Practical styling knowledge they can apply immediately, a beautiful visual presentation, a personalised Colour Guide, a Personal Colour Wheel, and time for questions and discussion.

Yes. I'm happy to travel for corporate and group workshops outside my local area. For non-local workshops, flights, accommodation, transport, tolls and parking are quoted separately and are for the client's account. Travel arrangements should be finalised at least 14 days before the workshop date.

The client is responsible for providing the venue, venue setup and required AV equipment for the workshop.

Where workshop materials require printing, printing costs will be included in your quotation where applicable.

If you prefer to arrange the printing yourself, I will provide the print-ready documents and the printing cost will be deducted from your quotation/invoice.

A 50% deposit is required to secure your workshop date, with the remaining 50% payable 7 days before the workshop. Payments can be made via EFT.

Rescheduling is subject to availability and must be communicated at least one month in advance. Cancellations made within 7 days of the workshop date are non-refundable.